Job Location : Carlsbad,CA, USA
Come Join our Team!
Are you the right applicant for this opportunity Find out by reading through the role overview below.Henry Schein Orthodontics, a subsidiary of Henry Schein Inc, is a leading manufacturer of orthodontic appliances, clear aligners, and technology for the global orthodontic marketplace. We provide innovative products, services, and solutions to help orthodontic practitioners deliver exceptional care to their patients, while concurrently building successful practices. In the USA, our products are marketed to orthodontic practitioners through a strong direct sales force, and internationally, our products are sold in more than 85 countries through 160+ distributors. We are dedicated to providing the orthodontic profession with high quality, innovative products and treatment solutions, backed by attentive customer service and educational support. At Henry Schein Orthodontics everyone is part of the team, with the same goal; to improve patient care and continue to Advance the Future of Orthodontics for generations to come.
JOB OVERVIEW:
This position handles Customer Service inbound calls, fax orders, mail orders and special projects as assigned in a quality driven way that ensures excellent service and products.
KEY RESPONSIBILITIES:
SKILL:
Good understanding of the job and apply knowledge and skills to complete a wide range of tasks. Apply acquired knowledge of procedures and external regulations.
COMPLEXITY:
Work on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. May be responsible for making independent procedural decisions.
SUPERVISION:
Work under minimal supervision and receive little to no instruction on daily work, receive general instruction on newly introduced assignments.
MINIMUM WORK EXPERIENCE:
Typically 2 or more years of related experience.
PREFERRED EDUCATION:
Typically High School education, vocational training and/or on-the-job training.
GENERAL SKILLS & COMPETENCIES:
SPECIFIC KNOWLEDGE & SKILLS:
PERFORMANCE REQUIREMENTS:
Typically, to advance to a new job level, TSMs must demonstrate professional behavior and should consistently be at the high-end of meets expectations or consistently exceed expectations.
In addition to the essential duties and responsibilities listed above, all positions are also responsible for:
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. Office environment. No special physical demands required.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers
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