Job Location : York,PA, USA
Are you looking for a new opportunity with career development/training, the ability to work in a collaborative team environment, and a great work/life balance?
Horizon Farm Credit is seeking a Customer Care Specialist to join our team. One position is available, the qualified candidate may work in either the York, PA, Shoemakersville, PA, New Stanton, PA or Butler, PA branch location. The hours of operations are typically, Monday to Friday from 8 a.m. to 4:30 p.m. This position is a full-time in the office position.
Position Description: Customer Care Specialists have expertise in providing account information to customers through phone inquiries and email communications. They are responsible for processing customer convenience service requests as well as handling general account inquiries. They are successful at promoting our products and services. Performs a wide variety of customer-facing duties primarily focused on providing excellent service to phone customers.
Areas of Responsibilities include but not limited to:
Customer Service
Customer Success
Accounting
Administrative Duties
Education
Customer service experience preferred or training/experience in the banking or finance industry.
Experience
Generally, 2-5+ years of customer service or call center experience. Experience working in a fast-paced environment is a plus.
REQUIREMENTS
Who are we?
Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities.
What can we offer you?
We offer competitive compensation and benefits packages for full-time employees including:
Salary Range: $40,000 - $50,000, depending on experience.
Equal Opportunity Employer including veterans and individuals with disabilities.