Customer Engagement Representative - Work From Home - Neighborhoods.com : Job Details

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Engagement Rep you'll: Establish and nurture relationships with leads through calls, emails, and chat; Follow conversation 'scripts' or canned responses when handling different topics to deliver a high-quality, consistent experience; Listen to understand leads' needs and connect the lead to the appropriate partner agent or team; Support internal customers by promptly resolving any questions or concerns; Escalate any issues identified through the support channel to the Customer Engagement Operations Team...Hiring Fast >>