Customer Experience Specialist - 586 Tint Factory : Job Details

Are you a punctual, organized, and customer-focused individual? Do you have an undeniable passion for automobiles? We are looking for a Customer Experience Specialist to be the welcoming face of our rapidly growing business. Include a resume with a cover letter . Complete the DISC assessment . Please respond to our email sent after you apply with a short video, 3 minutes or less, answering the following: Why are you interested in this position? What do you know about 586 Tint Factory? What is your ideal work environment? What are your strengths? Where do you see yourself in 5 years? Pay is the starting pay range for 90-day onboarding. Plenty of room to grow and earn more for high performers. Health insurance is offered after 90 days. Compensation: $15 - $20 hourly Responsibilities: Greet and welcome customers, ensuring a positive first impression. Answer phone calls, respond to emails, and handle customer inquiries professionally and promptly. Schedule and manage appointments for window tinting, paint protection film, and ceramic coating services. Assist customers in selecting the best products and services to meet their needs. Process payments, issue receipts, and maintain accurate records of transactions. Coordinate with the service teams to ensure seamless operations and excellent customer experiences. Maintain a clean and organized front office area. Assist in sales and marketing initiatives, including follow-up calls, email campaigns, and social media engagement. Provide administrative support as needed, including filing, data entry, and inventory management. Qualifications: Proven experience as a receptionist, sales associate, or similar role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in using office equipment and computer software (e.g., MS Office, CRM systems). Customer-focused attitude with a passion for sales and service. Ability to work independently and as part of a team. About Company We specialize in Paint Protection Film (PPF), window tint, and ceramic coatings. Over 700 five-star reviews in under four years. Grossing $60K monthly, with projections to surpass $1M annually. Prime location with thousands of vehicles passing by daily, bolstered by a massive monthly ad spend and top-tier SEO. WHGEN2 Compensation details: 15-20 Hourly Wage PI95c3c0ed00ec-25448-#######1