Customer Quality - Gates Corporation : Job Details
Customer Quality
Gates CorporationJob Location : Trenton,NJ, USA
Posted on :
2025-01-02T08:30:05Z
Job Description :
- Responsible for HKMC Customer complain treatment Inline. - Prepare / Supervise / Submit & Present quality report (as 8D report) for customer - Quick response for Urgent quality issue on customer's site Responsible for Field Claim issue. - Analysis Field claim & issued part, analysis Quality index. - Responsible for Q-VOC, SCAS, Etc - Direct response to AS site when urgent field claim issue Handle Customer process audit and follow up corrective and preventive actions.
- Lead the internal process audit and follow up corrective and preventive actions. Involve in new project, product development and 4M change, handle GPMS, PPAP. Prepare, Supervise customer's ISIR documents and submit ISIR to customer (also online VAATZ system)
- Mediate requirements between production plant and customer / each plant Responsible for the process control, and Involve in continuous improvement of product quality Review feasibility report of new product and mass production Make plan & Review PV test report & Annual inspection report
- Supplier quality audit and quality control, improvement. Implement Gates internal audit and Make the improved action for new program and 4M changes
- Production capability analysis and drive the improvement.
- Bachelor's degree in related technical discipline
- Fluent in English (Both writing & speaking)
- Understanding about automotive process & automotive industry
- Understanding of QA, testing & measuring processes, procedures and tools
- Understanding of SPC, PPAP, MSA, FMEA, GPMS & Mini Tab knowledge
- Understanding of Quality system (as IATF 16949)
- Understanding of VAATZ system (HKMC online system as GQMS)
- 7 years relevant project management and functional experience
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