Customer Relations Manager - American Rheinmetall Vehicles, LLC : Job Details

Loc Performance Products, LLC provides full services for complex mechanical products, fabricated structures and systems that range from complete design services to prototype manufacturing, testing, production launch, full rate production and product service and sustainment. Loc provides quality products and services at affordable prices through a lean organizational structure and four facilities, three in Michigan that span 910,000 square feet, and one in Ohio, that span 800,000+ square feet. The Plymouth, MI facility serves as corporate headquarters and specializes in suspension, driveline, and track systems. The Lansing and Lapeer Michigan based facilities specialize in fabrications and armor product solutions. Loc's St. Mary's, Ohio facility manufactures rubber track products for agricultural, construction, and defense industries. Visit our website at FLSA Status: ExemptJob Title: Customer Relations ManagerDepartment: MaterialsSummary Develops and maintains internal and external relationships and assists in administrative work involved with business procurement quotes, purchase orders, and proposals, and otherwise relieves officials and business detail by performing the following duties.Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Composes, edits and types of routine correspondence, charts, spreadsheets and documents.
• Responsible for efficiently and accurately inputting, updating, and maintaining order data.
• Corresponds with customers regarding quotes, purchase orders, and delivery status information.
• Tracks production, quotations, and due dates for proposals.
• Reviews purchase order pricing and lead time.
• Acquires material pricing, cost, and pricing data.
• Research business opportunities using government bidding websites and other mediums.

Competencies To perform the job successfully, an individual will need to perform the following competencies.Quantity of WorkThe quantity of work produced and the promptness with which it is completed.Quality of WorkThe ability displayed and accuracy of work produced, meeting company standards, and requiring little to no rework.Judgement/Knowledge of JobKnowledge of job, techniques, skills, equipment, procedures, materials, etc.Attendance/DependabilityPunctuality and attendance.Teamwork/ AttitudeWillingness and cooperativeness with co-workers and supervisors; ability to accept constructive criticism.Initiative/IndependenceThe degree to which an employee searches out new tasks and expands their ability to perform assigned tasks without direct supervision.Adherence to PolicyFollow quality environmental policies and have knowledge of AS9100 and IS14001.Adherence to SafetyFollow safety procedures, security protocol, and wear proper PPE.Education and/or Experience Associate degree (A. A.) or equivalent from two-year college or technical school and five to seven years related experience and/or training; or equivalent combination of education and experience. Five years of experience working at a manufacturer of highly engineered alloyed products is highly desirable.Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee may occasionally lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Loc Performance is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.