Customer Relations Specialist - Compass Health Network : Job Details

Customer Relations Specialist

Compass Health Network

Job Location : Arnold,MO, USA

Posted on : 2024-09-20T05:20:55Z

Job Description :

Would you like room to grow, great benefits, and an opportunity to contribute to a purposeful, community-minded mission? Are you a team player that has great organizational skills with the ability to prioritize? The Customer Relations Specialist will be a perfect role for you. The CRS position is part of a person-centered integrated care team. They are responsible for greeting patients and co-workers with Compass Champion customer service as they arrive. This position is fast paced, requiring continuous interactions with all clinical departments to ensure patient's well-being and timely appointments.

This is a full-time, benefit eligible position. The schedule for this position is Monday - Thursday 9:30am-6:00pm, and Friday 8:30am-5:00pm.

The Customer Relations Specialist responsibilities include:

  • Reception
  • Data Entry, Intake Paperwork, Insurance Verification, Collect Co-Pays, if applicable
  • Answer all phone calls and emails politely and direct to appropriate office staff
  • Distribute daily mail
  • Keep office supplies and PPE in stock
  • Work with IT department and GFI digital to ensure Office equipment and printers are working properly
  • Follow daily room schedules for clients and co-workers
  • Ensure office space is picked up

    • Other Responsibilities

  • Adhere to all HIPAA guidelines/regulations
  • Conduct self in accordance with employee manual
  • Keep abreast of any updates/changes and relay those to the Office Supervisor
    • Apply Now!
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