Customer Sales Trainer - Covert Recruiting : Job Details

This range is provided by Covert Recruiting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $75,000.00/yr

Executive Recruiter – 15 years Growth Recruiting Expertise – Hiring for Strategic Go To Market Companies & Early Stage Teams

Job Type: Full-Time

Location: Onsite 5 days, Chicago (Loop)

Compensation: $60-75k

Description:

The Customer Sales Trainer is responsible for designing and delivering training programs to educate and enhance the sales skills of customer-facing sales representatives, focusing on building strong customer relationships, product knowledge, and effective sales techniques to achieve sales targets, by identifying training needs, conducting skills assessments, and providing ongoing coaching and mentorship to improve overall customer sales performance.

What You'll Do

• Analyze sales performance data to identify areas where training is needed and develop targeted training programs.
• Design comprehensive training materials including presentations, role-playing scenarios, and e-learning modules covering product knowledge, sales process, objection handling, and closing techniques.
• Conduct in-person or virtual training sessions, workshops, and seminars to deliver sales training content effectively.
• Provide individual coaching and feedback to sales representatives to address specific performance gaps and improve sales skills.
• Monitor sales performance metrics to assess the effectiveness of training programs and make adjustments as needed.
• Develop and deliver onboarding training for new sales hires to introduce them to company products, sales process, and company culture.
• Focus on developing essential sales skills like communication, active listening, presentation skills, negotiation, and relationship building.
• Stay updated on industry trends, sales best practices, and new technologies to incorporate relevant information into training programs.
• Keep training materials up to date with the latest developments in logistics technology and methodologies.
• Identify areas for improvement and update training materials accordingly.
• Collaborate with subject matter experts, team leadership, and HR to understand training needs and objectives.
• Communicate effectively with trainees, addressing questions and concerns to facilitate a positive learning environment.

What You'll Need

• Bachelor's Degree in Logistics, Supply Chain, or related field.
• Proven experience in logistics operations, with a focus on training and development.
• Strong knowledge of logistics processes, warehouse management, transportation, and supply chain principles.
• Strong understanding of the sales process and customer psychology.
• Ability to build rapport and motivate sales teams.
• Excellent communication and presentation skills.
• Ability to adapt training methods to different audiences and learning styles.
• Certification in training and instructional design is a plus.

Enjoy the good life: We want you to love where you work so we offer

• Competitive compensation.
• Medical, dental, and vision coverage (50% paid by company).
• Wellness Days.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Transportation, Logistics, Supply Chain and Storage

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