Customer Service Account Representative - Bill Meador Insurance Agency : Job Details

Company Description

The Bill Meador Insurance Agency is a locally owned, award-winning independent agency in Roanoke, VA, specializing in auto, home, life, and business insurance. Representing various providers like Erie, Progressive, Travelers, Allstate, and more, our goal is to offer competitive pricing and coverage options for our clients, and to be a local resource for their insurance needs.

Role Description

This is a full-time on-site role for a Customer Service Account Representative at the Bill Meador Insurance Agency in Roanoke, VA. The representative will be responsible for ensuring customer satisfaction, managing accounts, initiating new accounts, and providing exceptional customer service on a daily basis.

Qualifications

• Customer Service Representatives and Customer Service skills
• Strong Communication skills
• Experience in Account Management
• Ability to prioritize and multitask
• Problem-solving and conflict resolution skills
• Excellent attention to detail
• Knowledge of insurance products and regulations is a plus
• Previous experience in a similar role is preferred