Customer Service, Administrative Assistant - TNT Industries : Job Details

Job Type Full-timeDescriptionThe Customer Service/Administrative Assistant interacts with customersto provide basic or scripted information in response to routine inquiriesabout products, service, and scheduling. Serves as the Front OfficeReceptionist. In addition to interacting with customers, performsadministrative functions, enters customer purchase orders, prepares packingslips, maintains customer order files and assists with routine office work.Workdays/Hours: Monday through Friday, 8am - 4:30pmCompensation Non-Exempt $19-$20/hr depending on qualificationsBenefits: PTO, MNESST, 401K, Employer paid Life and Disability InsuranceRequirements

• Demonstrates dependability with reliable attendance: minimize absences and is
• punctual.
• Confer with customers by telephone, email or in person to provide information about
• products, services, and scheduling.
• Takes and enters orders, opens, and closes accounts, obtains details of complaints to
• dispatch to the appropriate party for resolution.
• Contacts customers to respond to inquiries or notify them of changes to their orders.
• Performs routine administrative functions such as answering telephone calls, taking,
• and directing messages to the appropriate person, scheduling appointments, organizing
• and maintaining records and preparing written documents, correspondence.
• Uses computers for various applications such as database management or word
• processing.
• Operates office equipment, such as fax machines, copiers, and telephone equipment.

Salary Description Starting Range $19-$20 per hour