Customer Service Agents - Definite Cares LLC : Job Details

Definite Cares LLC is excited to partner with Verizon and expand our team! We are currently looking for high-energy, motivated individuals to join us as Account Executives and Customer Service Agents in Philadelphia and surrounding counties as well as Raleigh, NC, and surrounding counties. No prior experience is necessary – we will train the right candidates! If you are driven, eager to learn, and want to be part of a growing team, this opportunity is for you. Definite Cares LLC also offers a Leadership Development Program for those looking to grow their careers with us. Positions Available: • Account Executives • Customer Service Agents Account Executive Responsibilities: • Identify and target potential customers for Verizon's internet and wireless services. • Build and maintain relationships with clients, delivering excellent customer service. • Educate customers on the benefits of Verizon's products, helping them select the best options for their needs. • Exceed sales targets through prospecting, networking, and cold calling. • Stay updated on the latest product and service offerings to ensure accurate customer information. • Participate in our Leadership Development Program to advance your skills and career. Customer Service Agent Responsibilities: • Handle incoming customer inquiries and support requests via phone, email, or chat. • Resolve customer concerns regarding Verizon's products and services quickly and effectively. • Provide customers with product education, billing support, and service plan guidance. • Troubleshoot and resolve basic technical issues. • Maintain accurate records of customer interactions using our CRM system. • Collaborate with the sales team to ensure a seamless customer experience. Qualifications for Both Roles: • Strong communication and interpersonal skills. • Self-motivated, disciplined, and eager to learn. • Ability to work independently and as part of a team. • Customer service or sales experience is a plus, but not required – full training will be provided. Compensation & Benefits: • Account Executives: Earning potential of $60,000 to $200,000+ based on performance. • Customer Service Agents: Earning potential of $40,000 to $80,000+ based on performance. • Paid Time Off (PTO) • 401k • Health Insurance Program • Leadership development opportunities and additional perks for top performers. If you're ready to take the next step in your career and join a dynamic team that's making a difference, apply today! Employment Type: Full Time Salary: $40,000 - $150,000 Annual Bonus/Commission: Yes