Customer Service Associate - T V : Job Details

Join our dedicated team and take on the dual role of providing exceptional customer service while driving sales within a dynamic retail environment. This role offers opportunities for growth, paid training, and a supportive team atmosphere.

Responsibilities: As a Customer Service & Sales Representative, you will:

• Deliver outstanding customer service by assisting customers with inquiries, providing product information, and resolving issues promptly and courteously.
• Proactively engage customers to identify their needs and recommend products or services that best meet those needs.
• Process sales transactions accurately and efficiently using the POS system, ensuring a seamless checkout experience for customers.
• Meet or exceed sales targets by actively promoting products, upselling, and cross-selling to maximize revenue.
• Maintain a clean, organized, and visually appealing retail environment to enhance the shopping experience for customers.
• Stay informed about product features, promotions, and company policies to effectively assist customers and drive sales.
• Collaborate with team members to achieve store objectives and foster a positive working environment.

Qualifications:

• Previous experience in customer service or sales roles preferred.
• Strong communication and interpersonal skills, with a friendly and approachable demeanor.
• Ability to multitask and prioritize tasks in a fast-paced retail environment.
• Sales-driven mindset with a passion for achieving targets and delivering results.
• Flexible schedule, including availability to work evenings, weekends, and holidays as needed.
• High school diploma or equivalent required; additional education or training in sales or customer service is a plus.

Benefits:

• Paid training provided to equip you with the necessary skills and knowledge.
• Opportunities for career growth and advancement within the company.
• Supportive team environment with ongoing coaching and development.
• Competitive compensation package, including incentives and bonuses based on performance.