Customer Service Associate - Sweetgrass Pharmacy : Job Details

What We Have to Offer:

• Training and Development provided within role!
• Quarterly Bonuses for Full Time Staff
• Evenings off and Sundays off
• Medical Benefits - 2 plans to choose from BCBS, we pay 50% of employee's premium and eligible 1st of the month 60 days after start date
• Voluntary Benefits from Companion Life - Dental, Vision, Life and Accidental Dismemberment and Death Insurance, Short Term Disability, Long Term Disability
• 401(k) with a company match
• Profit Sharing
• Paid Time Off - up to 120 hours a year
• Free Parking
• Snacks provided and occassional employee lunches
• Quarterly employee outings (Happy Hours, Riverdogs' Games)

Our Mission: Sweetgrass Pharmacy and Compounding's mission is to providecustomers with the highest quality prescriptions and specialty compoundedprescription medications. Convenience, service, and care will exceed ourcustomers' expectations. Job Overview: The Customer Service Associate performs various customer service and clericaltasks in support of our mission in assisting patients and customers. This positionis a great role for someone who wants to become a pharmacy technician, and is expected to work full time hours and Saturdays up to twice a month. Responsibilities and Duties:

• Interact with walk-in customers and perform activities such as accepting hard-copy prescriptions and ringing up purchases.
• Answer, triage and handle or redirect incoming phone calls as much as possible.
• Assist customers with over-the-counter medications and other items offered for sale in the front of the pharmacy.
• Assist with the shipping department when needed.
• Other Duties As Assigned.

Education and Experience:

• High School Diploma or Equivalent:
• Registered Pharmacy Technician a plus, not required
• Minimum of 1 year experience in customer service

Knowledge, Skills and Abilities:

• Pleasant demeanor and ability to handle a variety of customer service issues
• Ability to stand for prolonged periods of time
• Ability to lift 40 lbs
• Must be collaborative and able to perform as part of a team
• Ability to take direction.
• Ability to learn applicable pharmacy software(s).
• Ability to work a cash register.
• Ability to read, write, and perform simple math.

Please visit our careers page to see more job opportunities.