Customer Service, Associate - Purdue University : Job Details

Req Id: 34850

Job Title: Customer Service, Associate

City: West Lafayette

Job Description:

Job Summary

This position serves as a primary customer service representative at the Bursar's Office and responds to customer inquiries in person, on the phone, and via e-mail in a professional and courteous manner. Requests include all aspects of tuition/fees, financial aid disbursement, tax statements and ID card & Mobile credentials.

Hybrid work will be considered for this position based on the candidate's location and interest.

Required:

* High School Diploma/GED

* 0-2 years of customer service experience

* Phone etiquette, active listening, and organizational skills

* Computer skills, including proficient in Microsoft Word, Excel, and Outlook

* Ability to understand and relay policies and procedures

* Basic math skills

* Office skills, including file maintenance, inventory, ordering, correspondence, and document processing

Additional Information:

* To learn more about Purdue's benefits summary?CLICK HERE

* Purdue will not sponsor employment authorization for this?position

* A background check will be required for employment in this position

* FLSA: Non-exempt (Eligible?For?Overtime)

* Retirement Eligibility: Non-exempt Define Contribution Plan

* Purdue University is an EOE/AA employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply

Apply now

Posting Start Date: 11/15/24