Customer Service Associate - Wise Staffing : Job Details

Bilingual Customer Service Representatives provide customer service in English and a foreign language (Spanish). Essential duties are taking phone calls, answering to customer inquiries, translating documents, solving customer issues, and reporting to managers. Skills Include:

• Excellent Communication Skills.
• Empathy Skills.
• Time Management Skills.
• Ability To Perceive Clients.
• Willingness To Learn.
• Material Handling up to 90lbs

• Assist contractors and customers with selections.
• Place and manage orders
• Develop and deploy inventory tracking systems that ease the inventory control tasks
• Collaborate with suppliers and gatherday-to-day updates about the supplies from the inventory control assistants who are on the job
• Document and make reports on every delivery and shipment that happens in the warehouse to ensure quality and inventory control
• Report to the upper management regarding the inventory and shipping status
• Cash handling