Salary : $40,913.37 AnnuallyLocation : Montrose, COJob Type: Full-TimeDepartment: Police DepartmentDivision: Police Department AdminOpening Date: 08/08/2024FLSA: Determined by PositionBasic Purpose of the JobUnder general supervision, performs a variety of duties and responsibilities involved within the police records and customer support division. Compiles and maintains various records in the PoliceDepartment, provides telephone support for the department, assists citizens. Releasing records in accordance with CORA (Colorado Open Records Act). Also uses CCRN (Colorado Certified Records Network) in performance of duties. Frequently uses and accesses the police department's record data base (Spillman) system in performance of duties.Example of Duties/Knowledge & Skills (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. The list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.)
- Provide customer service to public. Assist customers, officers, investigators, supervisors, command staff and outside agencies. Respond in a timely manner to to telephonic, in-person or email queries.
- Handle citizen inquiries and provide timely reports and information in accordance with departmental policies and applicable laws.
- Check and order office supplies daily.
- Process accounts payable, accounts receivable, and use Caselle financial system.
- Perform VIN inspections, complete DR 2008 State Impound forms, and release impounded vehicles.
- Ensure the Police Department adheres to CIJIS Security Policy.
- Prepare and process non-criminal reports as received in a timely manner. Complete MIR processing.
- Accept and process Colorado Open Records Requests (CORA) according to Colorado Statutes.
- Perform background checks as requested. Complete court ordered sealings and expungements. Conduct warrant entry and validations.
Core BeliefsCore beliefs are deeply held values and assumptions that guide individuals in the workplace. Core beliefs define how we do things. By establishing core beliefs, the City of Montrose is creating a common culture that shapes employee behavior in a positive and predictable manner. When these beliefs are shared, they create cohesiveness and mutual commitment in the organization and flexibility to changes as they occur.Our core beliefs are centered on exceptional service and are based around treating our customers and fellow team members with dignity and respect. We value teamwork and recognize that we must continually strive to improve the customer experience. Every team member, regardless of job title, plays a part in creating a service environment and each are empowered to respond to the needs of our customers and teammates. We have six Core Beliefs: Respect, Ethics, Leadership, Accountability, Transparency, Excellence in Service (RELATE).Job Requirements:
- High school diploma required; associates degree from an accredited college or technical school preferred.
- One year experience in similar position with records maintenance, data entry and transcription experience preferred.
- Ability to use CCIC/NCIC and maintain certification, CCIC/NCIC validations, ability to run criminal histories in CCIC/NCIC, and warrant reconciliation.
Licensures & Certificates (must be active and current.):
- Ability to obtain and maintain CICJIS certification within 60 days after hire date.
- Ability to obtain the following Certifications: State CCIC/NCIC, CORA and CCRN.
- Current Colorado driver's license with acceptable record.
Physical Requirements and Work Environment:Sedentary work requiring occasional lifting of up to 30 pounds, carrying. Occasional walking to include mail run, assisting with various events, VIN inspections and other tasks. Standing, hand/eye coordination for operation of personal computer; vision for reading and preparing written reports and documents; frequent speech communication, hearing for transcribing, and listening to maintain communications with employees and citizens. Works primarily in clean, comfortable environment. Subject to sitting for long periods of time. Occasional contact with stressful situations and irate individuals. Late applications will not be accepted. All candidates are subject to a pre-employment background check and drug screen. The City of Montrose is an Equal Opportunity Employer and participates in E-Verify to verify the identity and employment eligibility of all persons hired.The City of Montrose is committed to compensating employees fairly and equitably. The talent and contributions of employees are crucial to enhancing the quality of life for all who live in, work for, or visit the City of Montrose. In addition to their paychecks, the following benefits represent a significant contribution toward their total compensation.Medical Insurance: Preferred Provider Organization (PPO) medical plan, administered by UMR. This is a high deductible health plan. You will receive the maximum benefits under the plan and pay a smaller amount out of your pocket when you seek medical treatment from a United Healthcare Choice Plus network provider.Dental Insurance: Coverage is offered through UMR to provide dental and orthodontic care. In addition, our dental plan has no network which allows you to see any dentist you prefer.Vision Insurance: Coverage is offered through VSP for assistance with contacts, glasses, or other vision needs.Health Savings Account: A savings account that is tax-free and interest-bearing that you can use to pay for qualified medical expenses like doctor visits, prescriptions, and emergency room bills. The City of Montrose provides an employer contribution at the beginning of the year.Life and AD&D Insurance: City-paid policies provide security for you and your family. Additional voluntary plans are available to supplement City-paid plans for employees and their dependents.Retirement Plan: A defined contribution investment program for non-sworn employees. The City will match dollar for dollar up to 8% of your gross base wages. Sworn Police Officers are enrolled in a defined benefit investment program through FPPA. Paid Holidays: The following holidays are observed by the majority of City Offices.Martin Luther King Jr . DayPresident's DayMemorial DayJuneteenthIndependence DayLabor DayIndigenous People's DayVeterans DayThanksgiving DayChristmas DayNew Year's Day Paid Vacation and Sick Leave: Employees will receive vacation time each pay period after the first six (6) months of employment. Employees begin earning sick leave immediately.Employee Assistance Program: Coverage is through Triad. Triad offers brief, solution-focused counseling for employees, their spouses or significant others, and their dependents under 26. The counseling is free and completely confidential.Black Canyon Golf Membership for City Employees: Free employee golf membership and 20% Rusty Putter and Pro Shop discount.MRD Community Recreation Center Membership: Deeply discounted membership for employees and their dependents.For more information regarding our benefits please refer to our
