Customer Service Coordinator - Solomon Page : Job Details

We are looking for a Customer Service Coordinator for a top entertainment company in Burbank, CA!

Responsibilities :

• Administrative upkeep of rideshare program data (with appropriate discretion when handling confidential employee information)
• Prompt, courteous service consistent with brand's standards
• Read and respond to email and voicemail in a timely and accurate manner
• Assist employees with public transit route planning, finding carpool partners and other potential commute options
• Attend company on-boarding events (orientations) to promote the program
• Prepare and mail/email welcome information, follow-up letters and new-hire packets
• Maintain brochures and transportation information on bulletin boards
• Administer carpool parking permit program
• Review and audit permit-holders and rideshare participants for compliance
• Coordinate Emergency Ride Home requests; track and audit usage
• Coordinate office maintenance as needed (phones, printer, etc.)

Qualifications:

• Minimum one year of experience in prior customer service positions
• Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint)
• Strong organizational skills
• Excellent written, verbal and interpersonal communication skills
• Knowledge of Adobe Creative Suite (Illustrator, Design, Photoshop) is a plus
• Ability to arrange data into simple charts and graphs
• Ability to work effectively in a team environment

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Opportunity Awaits.