Job Location : Carrollton,TX, USA
Zoom Drain is an innovative, well-established Service Company. We are looking for a customer service representative/Dispatcher to join our team in our Carrolton, TX office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
Requirements:
About Zoom Drain:
Zoom Drain is a fast-growing industry leader, our customers are assured that Zoom's service is unparalleled. Our Technicians are some of the most highly trained individuals in the business. Zoom's name stands apart as a caring employer that provides sound opportunities to advance within the company. At Zoom, our Dispatchers are an integral part of our operations. Our operational efficiency starts with them. Dispatchers are engaged and compassionate to our customers needs. Their goals are to route the right technician, to the right call, at the right time.
Benefits: Our people mean everything to us and we only recruit the best. We offer: 1. Bonus Opportunities 2. Career Advancement 3. Paid Vacation Days 4. Company Gatherings 5. Recognition & Rewards 6. Positive Team Atmosphere