Customer Service/Dispatcher - Britton WaterWorks Plumbing : Job Details

Britton Waterworks Plumbing, LLC. is a family-owned plumbing company located in the Missouri City area. We are currently seeking an outstanding individual who will take pride in being part of a team that sets high standards and makes quality a priority. If you are self-motivated, dependable and have the abilities to work in a fast-paced environment, submit your application on-line. PRIMARY DUTIES: (In-Person Position)

• Answer inbound calls and schedule customers using established dispatching software
• Dispatching plumbing related work orders based on urgency
• Routing calls to employees
• Able to work in a fast-paced environment
• Invoice customers
• Light A/R & A/P
• Data Entry

QUALIFICATIONS:

• MUST be able to communicate clearly and effectively
• MUST have a minimum of 3 + years of administrative experience; dispatching in a construction environment/service industry a PLUS
• Available to work Monday-Friday 8 am - 5 PM and alternating Saturdays
• Proficient in utilizing modern technology
• Strong attention to details-is a MUST
• High-level organization skills - is a MUST
• Excellent customer service skills
• Proficient typing skills-minimum of 30 wpm
• Proficient in Microsoft Word, Excel & Outlook
• Bilingual English/Spanish a PLUS

Hourly rate - depends on experience