CUSTOMER SERVICE - GREETER - PDX - Enterprise Mobility : Job Details

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the topplaces to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

This full time opportunity is located at 7240 NE Airport Way Portland, OR 97218 and starts at $17.50/ hour + an extra $300 monthly customer service bonus. The hourly base plus generous incentive plan provides the overall potential to earn up to $21.88/ hour or more!

• Paid time off
• Consistent full time 40 hour per week schedule
• Employee discount
• 401k retirement savings plan
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedule:

• This is a full time position with 40 hours per week guaranteed.
• Schedule is determined off a shift-bid and may include nights and weekends.
• Must have open availability to work any schedule between the hours of 6AM - Midnight including weekends and holidays.

We are hiring now for immediate openings. Responsibilities include:

• Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Ensure that hangtag information is completed correctly.
• Maintain clean low mileage fleet mix requirements.
• Maintain Emerald Aisle for cleanliness.
• Thank members for their business.
• Provide upgraded vehicles on request.
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year prior customer service retail or administrative support experience
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related event on driving record in the past 3 years (DUI, DWI)
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observation, must have open availability to work any schedule between the hours of 6AM - Midnight including weekends and holidays.