Customer Service III - Experis : Job Details

Experis IT ManpowerGroup has partnered with a leading Medical device organization in the Orlando, FL for a Verification of Benefits Specialist role to assist their team. This is an on-site role. Industry: Medical deviceJob Title: Verification of Benefits SpecialistPay Rate: $21/hr on W2Location: Orlando, FL (100% Onsite)Duration: 6 months contract with possible extension Job Description:* Contacts insurance companies to verify insurance benefits.• Initiates Pre-authorization, PCP referral and Letter of Agreement requests for new and ongoing services with insurance companies and performs follow up activities for an outcome.• Files Appeals for denied coverage to insurance companies as needed.• Maintains customer records in practice management system related to benefit coverage, coordination of benefits, authorizations, denials, appeals, outcomes and communication with insurance company.• Coordinates and communicates with other departments as needed to obtain necessary information to complete benefit verification, authorization, appeals and outcomes for services of care.Required Qualifications• High school diploma or GED required• Preferred two or more years' experience, but a minimum of 1 year experience is required in insurance benefits verification and/or collections and/or managed care contracting.• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices• Understand the process for verification of benefits or collections as it relates to the policies and procedures for effective placement of medical services.• Complete Understanding of Medicare Rules and Regulations• Understanding of Managed Care as it relates to benefits and authorizations• Advanced MS Office experience, with an emphasis on MS Excel desired

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About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.