Customer Service - Foxriverhd : Job Details

**The Windy City Motorcycle Company** * Respond to incoming calls from customers and provide accurate answers and guidelines related to the status updates on their motorcycle.

* Update customers on the status of their Motorcycle via phone calls, texts, and email.

* Develop customer relationships that contribute to business objectives and promote customer loyalty.

* Research and resolve customer questions and issues to ensure customer satisfaction and retention.

* Answer incoming customer inquiries to provide quotes

* Answer customer questions and provide assistance

* Handle consumer inquiries and complaints

* Interact and work with insurance and warranty companies regarding claims

* Build a strong knowledge of our brand

* Meet and exceed goals

* Work in a fast paced environment

* Support the service department with other duties as needed.

**Fox River Harley-Davidson** is looking to hire a Service Conciergeto become a part of the of our growing team.

**Essential Functions**

**Requirements**

* Excellent communication skills

* Knowledge of customer service

* Strong interpersonal skills

* Strong organizational skills and attention to detail

* Ability to work in a fast-paced environment with daily work processing deadlines

* Ability to be flexible and adaptable to support operational needs

**Benefits**

* Competitive Compensation Plans

* Bonus & Commission Pay

* Growth Opportunity

* Generous Employee discounts

* Paid Time Off

* Business casual dress code

* A fun environment!

* Health Insurance, dental, vision

* Health savings account

* Life Insurance

* 401k Plan with company match

**Apply for Customer Service**

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