CUSTOMER SERVICE - Access Dubuque : Job Details

Customer Service

**1800TShirts**

1 Positions

ID: 1

Posted On 10/28/2024

**Job Overview**

Onsite job. Attend to customers and deal with inquiries on the phone, email, and face to face. Supply information regarding the organization tothe general public, clients and customers as well as providing general administrative and clerical support.

+ Deal directly with customers in a professional, friendly manner either by telephone, electronically, or face to face

+ Answer telephone, screen, and direct calls

+ Make deliveries

+ Respond promptly to customer inquiries

+ Become familiar with the products sold in the store and offer assistance to customers as needed

+ Handle financial transactions, such as receiving payment and making any necessary changes

+ Process orders, forms, and requests

+ Maintains customer records by updating account information.

+ Maintain the appearance of the show room by ensuring products are organized and displayed properly

+ Monitor and maintain office equipment

+ Provide general administrative and clerical support

+ Assist co-workers as needed

Primary Contact

12485

Tom Rauen

,

563-###-####

Phone

Phone

Phone

563-###-####

Fax

[email protected]

Email

True

False

True

**Job Details**

Categories

Clerical/Office Administration

Customer Service

Location

Dubuque, IA

Shift

First Shift

Job Type

Employee

Full/Part

Full Time

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Vacation

Paid Holidays

**Qualifications**

Education

High School/GED

Experience

1-2 Years

Company ID

1009

Job REQ #

1

# Positions

1

Start Date

20241028

End Date

20241103

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1800TShirts

**About the Company**

**Our Company**

+ **Mission:** 1-800-Tshirts is family-owned and dedicated to providing high-quality apparel and products with exceptional customer service to our community and beyond. We work hard to ensure that you, our customers, have a seamless shopping and customized experience, so you can focus on what really matters. At 1-800-Tshirts, you can trust that you'll find the products you are searching for to customize for your business, sports team or a family event, with personalized attention from our friendly staff.

+ **Vision:** Our vision at 1-800-Tshirts is to become the go-to destination for our community's customized product needs; offering a wide range of high-quality products for every occasion. We aim to create a welcoming and inclusive environment where our customers feel valued and appreciated, and where personalized customer service is at the forefront of everything we do. Our commitment to building strong relationships with our customers and community through active involvement and giving back is a core value that we will continue to uphold. We strive to constantly evolve and improve, staying ahead of trends and technologies to provide an exceptional experience that exceeds our customers' expectations.

+ **DEI Statement** : We create for Everyone. At 1-800-Tshirts we make diversity, equity and inclusion part of everything we do - from how we create our products to how we build our workforce.

**Services Offered:**

Our fully automated facility is capable of printing thousands of TShirts per day, however you may notice there are no minimums! In addition, we also specialize in the following:

* Custom Screen Printing

* Custom Direct to Garment Inkjet Printing

* Custom Embroidery

* Promotional Products

* In House Digitizing

* Full Time Artist on Staff

* Complete Customer Satisfaction