Customer Service - City of Battle Creek, MI : Job Details

Salary: $10.61 HourlyLocation : Battle Creek, MIJob Type: Seasonal/TempDepartment: Parks & Recreation - ProgramsDivision: Recreation - Full BlastOpening Date: 01/23/2025Closing Date: ContinuousFLSA: Non-ExemptBargaining Unit: N/A - Seasonal/Temp The City of Battle Creek ( The City ) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.The City expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, veteran status, or any other legally protected characteristic. Improper interference with the ability of the City employees to perform their expected job duties is absolutely not tolerated.Need Help With Your Online Account?Use the online Help Guide or contact the NEOGOV Applicants Support Line at 855-###-#### or Email: [email protected] if your need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday.Have Questions About Your Application or a Job Opportunity with The City of Battle Creek?Please reach out to our Human Resources staff at [email protected] and we will get back to you as soon as possible. Description The City of Battle Creek and Flash Flood Water Park are looking for customer service employees! Customer service employees are responsible for helping the guests enjoy their visit and doing everything possible to ensure they have a good time, these duties include: helping with daily activities such as cleaning, food prep, answering phone calls, completing paperwork, attending meetings, selling merchandise, and other work related task. Customer service employees must be flexible and ready to assist in any and all areas, as needed or required by the Water Park Managers. Customer Service Employees are under the direct supervision of the Water Park Managers. Examples of Duties

• Promotion of good will and excellent service to all guests
• Filling out documents and handling payments
• Issuing wrist-bands, answering telephones
• Selling of merchandise
• Food prep and sales
• Minor cleaning and maintenance

Typical Qualifications

• Must be at least 15 years of age.
• Prior customer service experience preferred.

Special Requirements

• Candidates who are selected for appointment may be required to be fingerprinted.

Supplemental Information Physical Requirements/Working ConditionsWhile performing the duties of this job, a customer service employee will have to stand, walk, bend, stoop, lift, and sit, able to communicate with others verbally and written. In-person and on the phone, work both indoors and outdoors, sometimes in high temperatures.This position is not eligible for benefits.