Customer Service - OneSource Staffing Solutions : Job Details

We are seeking a motivated and customer-oriented individual to join our glass company as a Customer Service Representative. The ideal candidate will possess exceptional communication skills, be able to handle a high volume of calls and emails, and be able to multitask effectively. Responsibilities: Answering customer inquiries via phone, email, and in-person Providing product and service information to customers Handling customer complaints and resolving issues in a timely and professional manner Processing orders and coordinating with our production and shipping teams to ensure timely delivery Maintaining accurate records of customer interactions and transactions Collaborating with other departments to ensure customer satisfaction Requirements: High school diploma or equivalent Previous customer service experience preferred MS Word/ MS Excel Excellent communication skills, both verbal and written Strong problem-solving and conflict resolution skills Ability to multitask and prioritize...Customer Service, Staffing, Customer, Retail