Customer Service Management Trainee - Uline : Job Details

Customer Service Management TraineePay from $25 to $30 per hour with significant growth and earning potential!California Branch4810 South Hellman Avenue, Ontario, CA 91762A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on hold - apply for this unique opportunity now!Better together! This position is on-site, and we are looking for people who share our passion.Full-Time Hours: Tuesday - Friday 2:30 PM to 11 PM and Saturday 10:30 AM to 7 PMPosition Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Minimum Requirements

• Bachelor's degree.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership / management experience is a plus.
• Bilingual (English / Spanish) preferred.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Best-in-class, clean, modern, air-conditioned facilities.
• First-class fitness center and nearby walking path.

About UlineUline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Uline is a drug-free workplace.EEO/AA Employer/Vet/Disabled#LI-EA1#LI-CA001(#IN-CAMANC)Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!