Customer Service Mgr - Southeastern Grocers : Job Details

Responsibility% Of Time. Store Leadership. Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company's vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. Demonstrates and role models exceptional customer service exceeding customer expectations; ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies .0%Fiscal Leadership. Assists in managing the fiscal budget, in-stock, inventory, shrink, expenses including labor and supply management and cash control with a...Customer Service, Leadership, Store Leader, Associate, Service, Equipment, Retail, Grocery