customer service/order processing specialist - Randstad : Job Details

customer service/order processing specialist.melville , new yorkposted october 29, 2024job detailssummary$23 - $26 per hourtemp to permhigh schoolcategory office and administrative support occupationsreferenceAB_4643452job detailsWe are seeking a professional Customer Service/Order Processing Specialist to join a manufacturing company's corporate office in Melville, NY!The customer service team plays a key role in the company's success by directly helping our customers. The Customer Service Representative is primarily responsible for supporting clients (dealers/distributors, sales representatives, and end-users) and helping build the company's brand as the premier provider in their industry.We are looking for an experienced Customer Service Representative or Account Manager with order entry/processing/management experience. Industry experience is preferred, but not required. Prior experience using ERP softwares is required.If you are interested in this opportunity, please today or send your resume to [email protected] for immediate consideration!salary: $23 - $26 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesManage all aspects of customer inquiries and requests to include product selection, sample and catalog requests, non-stock items, basic returns, price quotes, special pricing, and status of ordersHandle requests for domestic and international customersWork closely with our sales teamAssist in organizing freight requirements for international shipmentsProvide information regarding products and promotional opportunities to customersCommunicate with clients via phone and email using proper phone and email etiquetteMaintains established performance levels set by the companyBuilds rapport and trust with clients to maximize customer loyaltyDemonstrate competency in products and services as offered by the companyContinue to improve product knowledge and customer service skillsSkillsOrder FillingOrder ProcessingBasic Software SkillsFollow-upActive ListeningTelephone EtiquetteEmpathyAdapting to ChangeCRMTyping SkillsERPOrder FulfillmentBasic Computer SkillsVerbal CommunicationConfidentialityResponsivenessAnalytical ThinkingCustomer ServicePhonesEmailsCustomer Relationship ManagementCustomer supportCustomer RelationsClient ServiceQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.JEjennifer eng+1 631 ### #### (tel:+1 631 ### ####)[email protected]