Customer Service Pharmacy Technician - Res-Care : Job Details

Our Company

PharMerica

Overview

Shape Your Future with PharMerica in Uniondale, NY!

Looking for a career that combines meaningful work with a supportive environment? At PharMerica, our closed-door pharmacy lets you focus on what matters most: fulfilling the pharmaceutical needs of long-term care and senior living clients. Join us in Uniondale, NY, and become part of a team that values growth, care, and excellence. As we continue expanding, we're opening doors for career progression - so if you're looking to grow with a company that cares, PharMerica is the place for you!

Why This Role?

This is not just a job; it's a chance to grow your skills and make a real difference! Working under the guidance of experienced, state-licensed pharmacists, you'll gain hands-on experience and build valuable expertise. Plus, PharMerica's ongoing growth means plenty of opportunities to advance within the company, so if you're seeking career progression, you're in the right place!

Schedule Options:

* Tuesday-Saturday, 11:15 am-7 pm, Saturday 9 am-6 pm (x1)

* Sunday-Thursday, 11:15 am-7 pm, Saturday 9 am-6 pm (x2)

What You'll Need to Bring:

* State pharmacy tech license (as required)

* National certification (preferred)

* Previous pharmacy experience (preferred)

The Benefits You Deserve:

* Competitive pay + shift differentials

* Comprehensive health, dental, and vision insurance

* Company-paid short and long-term disability coverage

* Paid time off and flexible scheduling options

* Tuition reimbursement

* 401(k) with company match

* Employee discount program

* Daily Pay for financial flexibility

We've Got Your License Fees Covered!New and current employees are eligible for reimbursement of pharmacy tech license fees (as required).

PharMerica is committed to enhancing your work and personal life through our inclusive programs, celebrating diversity, and giving back to the communities we serve. If delivering top-notch service and care excites you, we'd love for you to join our PharMerica family!

Position posted for a minimum of 7 business days.

Responsibilities

Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner.

This person will:

* Answer and submit inquiries regarding patient information and medication therapies

* Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests

* Assist the pharmacist with facility and physician office communications

* Obtain patient information for our database by calling patient care representatives and physician offices

* Utilize judgement in knowing when to escalate issues to the management level

* Utilize various programs such as Outlook, Excel and Microsoft Word

* Complete assigned projects upon request in a timely manner

* Perform other tasks as assigned

Qualifications

* High school diploma or equivalent is required

* One year of previous experience with direct client communication - customer service

* Prior healthcare/pharmacy experience preferred

* Strong computer and data entry skills

* Must have good oral communication skills, attention to detail, and problem solving skills

* Pharmacy Technician Certification preferred

About our Line of Business

PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.

Salary Range

USD $18.00 - $20.00 / Hour