Customer Service - Phone Representative - R.C. Willey : Job Details

Customer Service - Phone Representative **Location**

**California Warehouse - RDC | RC Willey**

10000 Alantown Dr #110

Roseville, CA 95678

**Description**

**Starting Pay: $18 Per Hour**

RC Willey Home Furnishings has been serving our community for 90 years. With a foundation built on trust, our employees get more than just a paycheck. We are committed to helping each other succeed and balance work with life responsibilities and opportunities. With benefits such as paid time off, flexible schedules, tuition reimbursement and a comprehensive health care plan, we only want the best for our team.

**WHAT YOU WILL GET:**

* Flexible, friendly work environment

* Paid Time Off Starting your first day

* Paid Holidays

* Excellent Employee Purchase Discounts

* A Tuition Reimbursement program

* Medical, Dental, Vision insurance including HSA, Life and Disability coverage and more

* Paid Parental Leave

* Annual Company Profit Sharing

* 401(k) with company match and more!

**WHAT YOU WILL BE DOING:**

* Receive and respond to customer calls regarding questions, concerns, delivery, sales and service issues

* Provide phone assistance to delivery, customer service and store departments

* Follow-up with customer issues and service requests in a timely and professional manner

* All other duties as assigned

**WHAT YOU WILL BRING ALONG:**

* Excellent communication, customer service, and problem-solving skills

* Must have the ability to handle difficult situations with customers

* Basic computer and typing skills needed

* Must be able to multi-task, pay attention to details and follow through with assigned tasks

* Must be dependable and self-motivated, and able to work with minimal supervision

**WE WILL HELP YOU SUCCEED** We provide onsite training and one on one coaching from our support staff. Overtime may be required depending on workload. To help keep our employees and customers safe, we perform a criminal background check and drug screen.

**Join Our Team!** Click on the link below to complete an application.