Customer Service Receptionist - Elliott Aviation : Job Details

Description Elliott Aviation, a leader in aircraft solutions, has an exciting opportunity for a Part-Time Customer Service Receptionist at their corporate headquarters in Moline, IL. Since 1936, Elliott Aviation has been a world-class provider of comprehensive and customer-focused solutions for business aviation. Our vision, building partnerships that last, applies to our employees as well as our customers. As a Customer Service Receptionist, you will play a key role in upholding the high standard of quality and customer service. This is a part-time weekend position and the schedule for this role is Saturday and Sunday 8:00am-4:00pm. This hands-on position is responsible for greeting customers, answering the multi-line switchboard and handling fuel requests. Responsibilities of this position include:

• Make customers feel appreciated by giving exemplary customer service
• Receptionist duties including directing incoming calls and handling customer requests
• Work with and coordinate line service calls and requests
• Computer invoicing of front desk items
• Handle fuel calls
• Filing
• Daily invoice mailings
• Assist with bulk mailings
• Answer radio calls from line service and pilots
• Arrange hotel, car and catering accommodations
• Assist customers with service calls as needed
• Update fuel price changes
• Fuel balancing
• Cash Handling
• Other duties as assigned

Other Requirements Include:

• Excellent interpersonal skills
• Pleasant telephone voice
• Knowledge of office procedures and equipment
• Familiar with Microsoft Word and Excel
• High School Diploma or GED
• Customer service experience
• Clerical experience
• Switchboard experience preferred

Salary & Benefits Wage Scale: The wage scale for this position ranges from $16.00 to $18.00 per hour, based on experience, qualifications and performance. Specific compensation for this role will be determined by several factors including but not limited to; minimum and preferred qualifications, knowledge, skills, abilities, education, experience and location. General Benefits: Elliott Aviation takes pride in offering a competitive and comprehensive benefit package to its employees to ensure our team is well cared for. (This position qualifies for Part-time benefits)

• Time Off - In accordance with state regulations
• 401(k) - Elliott offers a company match program for your retirement savings