Job Location : Hickory,NC, USA
Overview:
To professionally and efficiently provide assistance to our customers.
******Entry Level***********
Potential Schedule
Sunday-Off
Monday-9:30-6:00
Tuesday-9:30-6:00
Wednesday-9:30-6:00
Thursday-Off
Friday-9:30-6:00
Saturday-9:00 to 5:00
Responsibilities:Dependable with an excellent attendance record.
Above average communication skills.
Above average knowledge with symbol unit technology.
Proficient knowledge of EPOS order collection software and processes.
Above average knowledge to explain MDI statements, invoices, and recaps.
Proficient knowledge of OnDemand and Visual Info.
Proficient knowledge of Cisco Agent call center system.
Above average skills in problem resolution.
Above average skills to meet deadlines and work in a fast-paced environment.
Proficient in Microsoft Office and ten key.
Proficient knowledge of HEAT CRM software.
Demonstrate a sense of urgency in creating customer satisfaction.
Self-motivated and be able to work without a lot of supervision.
Must be able to work flexible hours.
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