Customer Service Rep. 8530 #11783 - Oroville Hospital : Job Details

Job #: 11783 The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Job Category: Business Office Job Type: Full Time Shift Type: Days Facility: Department: Patient Accounting Pay Range: $19.24/hr. - $25.86/hr. Open Date: 05.24.24 Close Date: Qualifications:

• High School graduate or equivalent with a background in the clerical field preferred

Job Details: Start Date: Open Until Filled. Qualifications:

• High School graduate or equivalent with a background in the clerical field preferred
• Must have ability to perform bookkeeping and accounting functions such as posting account information and verifying accuracy of accounts
• Ability to use ten key calculator
• Must be able to operate business office computer
• Must have the ability to plan, implement and complete a full cycle of activities
• Must be able to organize work and schedule time allotted to achieve maximum productivity
• Must be able to converse informatively and tactfully with patients and maintain a friendly and helpful manner when dealing with the public
• Must be able to work harmoniously with a variety of people in stressful situations
• Must be able to willingly accept added tasks and responsibilities
• Must be flexible and willing to accept changes in work assignments

Duties & Responsibilities: Job Summary The Customer Service Representative is responsible for assisting patients or their representatives at the counter or on the telephone in obtaining information concerning their accounts. Duties

• Research and corrects accounts when errors are found
• Obtains records and researches/utilizes all information received that will expedite payment of account
• Assists in upfront collection efforts when necessary
• Prepare refunds
• Assists in personnel training
• Performs other duties as assigned

Other Info: Lifting Requirements: Sedentary-generally not lifting not more then 10 lbs maximum and occasionally lifting and/or carrying such articles as ledgers, files and small items Job Posted: 05/24/2024