Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
- Training & development
Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where you can make a difference? We have the perfect opportunity for you! Join our dynamic team as a Customer Service Representative.At Radiance Marketing, we pride ourselves on delivering exceptional service to our valued customers. As a Customer Service Representative, you will be the friendly face of our company, providing top-notch support and assistance to our clients. This is your chance to showcase your communication skills, problem-solving abilities, and dedication to customer satisfaction.Key Responsibilities:1. Respond promptly and courteously to customer inquiries resolving their concerns efficiently and effectively.2. Listen attentively to customer issues, understanding their needs, and providing suitable solutions, ensuring a positive experience at every interaction.3. Strive to exceed performance targets, such as response time, customer satisfaction, and first-call resolution, consistently upholding the company's service standards.Requirements:
- Excellent verbal and written communication skills, with a friendly and professional demeanor.
- Strong problem-solving abilities, capable of thinking quickly on your feet to provide effective solutions.
- Empathy and patience to handle challenging customer situations with a positive attitude.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Flexibility to work shifts, including evenings, weekends, and holidays.
Why Join Our Team?
- Supportive and collaborative work environment where your ideas and contributions are valued.
- Opportunities for professional growth and development through training programs and career advancement.
- Competitive compensation package.
- Engaging and diverse customer base, offering a rewarding experience with every interaction.
- Chance to work with a reputable company known for its commitment to excellence and customer satisfaction.
Don't miss this chance to become a part of our exceptional customer service team! Compensation: $18.00 per hour AboutRAD NYC is located in Midtown Manhattan. We are an outsourced Marketing, Sales, and Brand Development firm, providing face to face services to some of the most well-known companies in a variety of industries.At RAD NYC, we are focused on achieving what other traditional forms of sales and marketing cannot: long-term customer relationships. This is achieved through direct interaction with our clients target audiences.Our in-person consulting provides clients with the results they need to excel in their field and elevate their goalsThe name RAD NYC means brightness and holding a brilliant light. We are looking to instill that brightness and positivity into our clients' businesses.Here at RAD NYC, we believe in providing positivity and opportunity, a new beginning. RAD NYC provides all employees with an opportunity for growth in the many facets of a business.
