Customer Service Rep (Inside Sales) - Genuine Parts : Job Details

Customer Service Rep (Inside Sales)

Genuine Parts

Job Location : Hauppauge,NY, USA

Posted on : 2024-09-08T05:17:16Z

Job Description :

Motion is seeking energetic team players with experience in Customer Service to provide the highest levels of order and sales support for industrial solution products.

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.

Our superior Customer Service Representatives professionally represent the Company to our customers with the knowledge and skills to provide them with the products they need and provide additional support with current and future orders. Having mechanical knowledge is a plus!

Our employees reflect our company's values: fair, ethical, inclusive, and invested. We make sure customers receive the parts they need when they need them.

Motion offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick and holiday pay.

Responsibilities
  • Respond to customer inquiries, provide quotes, and take customer orders
  • Order and source products
  • Negotiate sale and purchase prices
  • Proactively generate sales and promote Company products
  • Expedite backorders
  • Assist with pulling inventory and preparing shipments
  • Assist with customer returns
  • Interact with customers and suppliers to obtain and fill orders correctly
  • Troubleshoot customer concerns
  • Qualifications
    • Good customer service and communication skills
    • Reliable, organized, detailed, and focused
    • Industry and sales experienced preferred
    • Working knowledge of Microsoft Office suite, especially Outlook and Excel
    • Knowledge of supply chain systems helpful
    • High School Diploma or GED
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