Customer Service Representative (Bilingual) - Two Men And A Truck : Job Details

Customer Service Representative (Bilingual)

Must be fluent in both English and Spanish

TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

Must be fluent in both English and Spanish

What We Offer

* Base pay of $14.00/hour

* Opportunities to earn commission on sales

* 401k after one year of employment

* Career advancement opportunities

Responsibilities

* Provide outstanding customer service on all calls and online inquiries

* Recommend moving services and products based on cost, availability, and customer specifications

* Input information into internal move software to provide accurate moving estimates and schedule moves

* Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns

* Prepare move-related paperwork and documents

* All other duties as assigned

Requirements

* High school diploma or GED; associate's degree in a related field preferred

* At least 1 year of sales and/or customer service experience

* Must be fluent in both English and Spanish

* Excellent customer service skills: effective listening and communication

* Ability to multi-task and enter customer data into move software while on the phone

* Confidence to initiate customer contact and comfortable asking for the sale

* Willing to submit to pre-employment background check and drug screen

* Creative problem solving skills

* Exceptional organization and time management skills

* Strong team player who works productively with a wide range of people and personalities

* Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Humble, TX. The employer at this location is TMT Humble LLC.

Humble

We're Hiring!

2021 Aldine Mail Rte Rd #1002

Houston, TX 77039

United States

How to get here

832.###.####

Ready to join the Humble team?

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