Customer Service Representative/Brand Coordinator - BRIDGE® Printing & Promotional Products : Job Details

Description

This is an opportunity for a bright, energetic professional to work with a full-service marketing agency. The successful candidate will provide exceptional sales support and account coordination for a wide range of clients. They will consistently deliver a high level of customer service, striving to exceed client expectations while maintaning company standards, goals and philosophy.

Job Type-Full-time

Salary$50,000–$60,000 Per Year

Job Responsibilities

• Handle all account coordination duties with the goal of building/strengthening business partnerships

• Proactively support sales efforts through all phases of the sales cycle

• Handle all aspects of sales administration including client engagement, proofs, order processing, and turning orders into billing

• Research products, prepare quotations and presentations

• Develop and maintain productive internal & external client relationships

• Act as CSR for fulfillment programs including monitoring/addressing inventory levels, restock quantities, and reorder points

• Maintain comprehensive knowledge of industry trends, products/services, vendor partners, etc.

Qualifications

• Associate or Bachelor's degree in business, marketing, or related field preferred

• 2 + years' experience in a promotional product industry or client focused environment

• Promotional products and commercial print industry knowledge is preferred

• Strong customer service orientation

• Ability to work with people in varied organizational relationships

• Demonstrated ability to multi-task, prioritize, and work with a sense of urgency to meet deadlines

• Strong written and oral communication skills

• Strong computer skills and the ability to learn new software; comfortable with modern technology

• Experience working with databases and associated file types a plus

• Above average organizational, time management and documentation skills

• High level of flexibility, reliability, and dependability

• Exceptional “can-do” attitude

Skills

Customer Support/Service

Benefits

Paid Time-Off, 401K Match, Paid Sick Days, Medical Insurance

About Company

BRIDGE® Printing & Promotional Products, Inc. is a family owned and operated Print & Branded Merchandising Agency based in Roselle, IL. With 44 years of experience, we provide cost effective solutions for our clients' graphic communication needs. Our goal is to provide our clients with a “total buying experience” that earns your business for the long term with quality products, outstanding service and pricing that helps your bottom line. We serve a variety of markets including Technology, Healthcare, Education, Financial, Insurance, Franchise, Associations, Non-Profit, Construction, and Manufacturing.