Customer Service Representative - Complex Care - Cape Coral Hospital - 4, 10's - Lee Health : Job Details

Location:Cape Coral Hospital -636 Del Prado BlvdCape Coral FL 33990Department: CH Complex Care CenterWork Type: Full TimeShift: Shift 1/7:00:00 AM to 7:00:00 PMMinimum to Midpoint Pay Rate:$15.64 - $18.75 / hourSummary

• Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
• 4, 10 hour shifts which will include every other weekend and variable weekdays. Location: Cape Coral Hospital

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.RequirementsEducational Requirements Degree/Diploma ObtainedProgram of StudyRequired/Preferredand/orHigh School Diploma or EquivalentRequiredExperience Requirements Minimum Years RequiredArea of ExperienceRequired/Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferred Additional Requirements1-2 years prior experience required for Lee Health Solutions. State of Florida Licensure Requirements LicensesRequired/Preferredand/orNot RequiredCertifications/Registration Requirements Certificates/RegistrationsRequired/Preferredand/orAdditional RequirementsBasic Life Support (BLS) may be required at some locations within 90 days of hire.US:FL:Cape Coral