Customer Service Representative (CSR)- Decatur, IL - Archer Daniels Midland Company : Job Details

Job Description

Customer Service Representative (CSR)- Decatur, IL

This is a non-exempt level position.

Job Responsibilities:

* Create, handle and manage container shipping documents as well as managing all necessary documents for customer payment, L/C application and bank negotiation.

* Act as liaison with both internal (traders, trade finance, logistics, customers) and external parties (suppliers, customer, shipping companies etc).

* Assist with various functions within the NA Container Export group

* Must be analytical, have problem-solving ability, well organized and possess the memory skills to retain situations along with the thought process to act with self-direction.

Job Requirements:

* Associates degree or 1-2 years of experience equivalent and prevalent to the position based on description

* Proficiency in Microsoft Office programs (Word, Excel, Power Point and Outlook) required

* Must be analytical, have problem-solving ability, well organized and possess the memory skills to retain situations along with the thought process to act with self-direction.

* Must be able to hear and speak clearly; read, comprehend and communicate, orally and in writing in order to effectively communicate in person or by phone

* Position requires standing, filing, bending, kneeling, keyboarding operations, sitting for extended periods of time and working on the telephone

* Attention to detail required

* Knowledge of UCP, Letters of Credit preferred

* Knowledge of GAFTA contracts preferred

Excited about this role but don't meet every requirement listed? Studies show that often applicants will self-select out if they don't check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

AJCIND

REF:92097BR