Customer Service Representative - FirstEnergy - OPEN INTERVIEWS 2/28 - EVERSTAFF : Job Details

Job DescriptionJOIN EVERSTAFF FOR OPEN INTERVIEWS WITH FIRSTENERGY!This is your chance to step into a role that can accelerate your career growth while making an impact.We're seeking passionate individuals with strong customer service experience who are ready to shine!Date: Friday, February 28th Time: 11:30am-4pm Location: 1310 Fairmont Avenue, Fairmont, WV 26554 Everyone that attends will be entered into a drawing to win gift cards!Elevate Your Career with FirstEnergy at EverStaff!About the Opportunity: Join the powerhouse! EverStaff is partnering with FirstEnergy, a leading electric utility, offering dynamic career opportunities in their contact centers in Ohio, Pennsylvania, and West Virginia. They handle over 16 million calls annually, providing 24/7 support and fostering an environment of continuous growth. Why FirstEnergy?

• Competitive pay - $18 starting rate
• Great career advancement opportunities
• Dynamic work environment
• Benefits after hired permanently:
  • Cash balance pension plan
  • 401(k) with matching contributions
  • Medical, dental, and vision coverage
  • Tuition reimbursement
  • Paid time off and paid volunteer hours

Responsibilities:

• Handling inbound calls, maintaining accounts, and inputting data.
• Documenting customer notes and resolving inquiries with independent analysis.
• Processing outage and emergency calls within company guidelines.
• Providing top-notch customer service with a calm and professional demeanor.

Requirements:

• High school diploma or GED.
• Previous customer service experience.
• Basic computer and keyboarding skills.

Ready to Launch Your Career? Apply Now!Join us in powering the future at FirstEnergy with EverStaff - where your career takes center stage! All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage. EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).