Customer Service Representative - Fitchburg Veterinary Hospital - WI - Encore Vet Group : Job Details

We have an exciting opportunity at Fitchburg Veterinary Hospital! We are looking to add a full-time Customer Service Representative to our talented team!

Why choose Fitchburg Veterinary Hospital?

At Fitchburg Veterinary Hospital, we go the extra mile in service to pets and their families! Fitchburg Veterinary Hospital Street is a state-of-the-art, full service veterinary hospital, that treats all companion pets including, canines, felines, pocket pets, and exotic patients. We put our patients first in all that we do and are proud that all our team members are Fear Free Certified and are all willing to use Cat Friendly techniques for our feline patients as well. Our hospital is equipped with the most cutting-edge diagnostic, medical, and surgical equipment, so we can ensure to always provide our patients with the highest level of care. Our veterinary team understands the importance of the special bond each client shares with their pet, that's why we are dedicated to making sure our patients and clients are as comfortable as possible from the moment they step through our doors.

Fitchburg Veterinary Hospital might be the right place for you if:

* You're a compassionate Customer Service Representative, dedicated to providing each client with outstanding customer service in-person and over the phone.

* You're organized, detail oriented, and have superior communication skills.

* You're an expert multitasker, who is adept at prioritizing tasks, and works well in a high-volume atmosphere.

* You're technologically proficient, and confident in your ability to manage patient charts.

* You want a supportive environment to learn and grow in your profession.

* You're looking to be a part of a thriving hospital, with a wonderful team culture.

Not familiar with the area? Don't worry!

* Fitchburg, Wisconsin, is a great and highly diverse city with a very welcoming community, there are plenty of community events to partake in, restaurants to enjoy, along with retail shops, walking trails, a vibrant arts and culture scene, and much more. Fitchburg is an ideal place to call home, raise a family, and build a thriving career.

We value health, well-being, and professional growth:

* Our compensation package is competitive, and commensurate with experience.

* We offer excellent total rewards benefits, inclusive of medical, dental, vision, and life insurance.

* Encore Vet Group will provide up to a 5% match on 401K plans.

* We happily provide a generous CE allowance, as well as time off to attend CE events.

* We contribute a uniform allowance to all full-time and part-time team members.

* We provide pet credits and discounts for personal pets of all part-time and full-time team members.

* Providing PTO, floating holidays, and parental leave to our team members is paramount.

If you think Fitchburg Veterinary Hospital might be the right fit for you, and you're interested in exploring our partnership with Encore Vet Group, we'd love to hear from you!

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