Customer Service Representative FT - East Providence, RI - East Side Clinical Laboratory : Job Details

Job Functions, Duties, Responsibilities and Position Qualifications:

Quality is in our DNA -- is it in yours?

Youre personable, professional, and confident in your ability to build business relationships. Youre also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

LOCATION: 10 Risho Avenue East Providence, RI 02914

HOURS: 8:30am - 5:00pm; Monday - Friday

FULL TIME: Benefits Eligible

In this role, you will:

• Manage daily administrative tasks to ensure the Sales Department run smoothly
• Handle and prioritize customer requests
• Provide exceptional customer-focused service
• Update and maintain computer-tracking spreadsheet for IT Implementation
• Champion safety, compliance, and quality control

All you need is:

• High School Diploma or equivalent
• Excellent communication skills
• Ability to work in a fast-paced environment
• Strong knowledge of company operating systems and Microsoft Word, Excel, Office and Adobe

Bonus points if youve got:

• Strong ability to prioritize and multi-task by effectively utilizing time management skills
• Possess ability to work independently and in a group setting
• Ability to consistently handle high volume workload

Well give you:

• Appreciation for your work
• A feeling of satisfaction that youve helped people
• Opportunity to grow in your profession
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, promotions, transfers, discipline, terminations, wage and salary administration, training, and benefits.

Scheduled Weekly Hours:

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This role will be field based. Geography to include Eastern CT, Western RI and Eastern MA (Worcester Mkt.) Essentially CT Shoreline and I395 corridor North to Worcester.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.