Customer Service Representative - H - Amerivet : Job Details

We are looking for someone who pays attention to detail, team player, enjoys working with animals, is reliable, and able to work without constant supervision.Responsibilities include, but not limited to:

• Attention to detail is a must! Being prompt, dependable and willing to expand your knowledge, able to work without direct supervision.
• Required: Must be able to communicate not only with clients but with nurses and doctors as well.
• Must be able to multitask, possess excellent customer service skills in person and when answering the phone, letting clients into hospital, checking clients in and out as needed.
• Maintains the appearance and cleanliness of lobby, restroom, and exam rooms to include re-stocking of office and exam room supplies.
• Being calm and patient during emergency situations.
• Responsible for checking the client's information and updating it as necessary.
• Triaging patients coming into hospital and taking immediately back if necessary and keeping clients informed throughout their visit.
• Paying attention to clients who are currently in hospital and periodically checking on them as needed and making sure nurses/doctors know they are waiting.
• Requires lifting, carrying animals up to 50 pounds and (assisted by other staff members as necessary)
• May be exposed to unpleasant odors, noises and animal feces, blood etc. May be exposed to bites, scratches and contagious diseases.
• May be asked to assist another staff member on occasion with tasks such as helping restrain an animal, helping clients with their pets.

At NEK Veterinary Services, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including:

• Comprehensive medical, dental, and vision insurance
• 401(k) matching
• Generous holidays and paid time off
• Career development programs
• Robust health and wellness initiatives
• Employee referral bonus programs and much more!

AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including: Comprehensive medical, dental, and vision insurance 401(k) matching Generous holidays and paid time off Career development programs Robust health and wellness initiativesAmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.