Job Location : Lawrence,KS, USA
Ready to do something greater?
Maximus plays a critical role in helping governments achieve their goals by providing essential services to the most vulnerable citizens in the communities we serve. Our people make Maximus.
Now Hiring Customer Service Representatives!
Customer Service Representatives (CSRs) at Maximus make an impact every day by delivering healthcare information to millions of Americans who need to maneuver through complicated healthcare plans. CSRs give this vital information to callers by phone, webchat, or written correspondence. To prepare you, Maximus provides paid, comprehensive training.
Posting Title: Customer Service Representative – Healthcare
Location – Lawrence, KS (On-site Position)
Hourly Base Pay – $17.20 plus $1800+ in potential bonuses!*
Schedule – Regular and Limited-Service Full-Time schedules available
Please note, this posting is for both regular and limited service Full-Time positions. All positions are on-site only. This job posting is for upcoming classes in Lawrence, KS; hours, schedule, and targeted start date are discussed with recruiter.
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7pm and 5am.
Providing Customer Care to America's Most Vulnerable.
Are you passionate about making a positive impact on people's lives?
Do you have a knack for providing exceptional customer service?
If so, then we have an opportunity for you! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team.
About the role
This position will provide customer care to some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities
Minimum Requirements
About Maximus:
Moving people forward
We use our decades of experience to design, develop and deliver innovative and impactful health and human service programs. We are driven by a mission to strengthen communities and improve the lives of those we serve.
Transforming lives and achieving program goals
For more than 40 years, Maximus has partnered with state, federal and local governments to provide communities with critical health and human service programs. We leverage our extensive experience to develop high-quality services and solutions that are cost effective and tailored to each communities' unique needs.
We offer governments the ability to implement programs rapidly with scalable operations and automated systems. From Medicaid and Medicare to welfare-to-work and program modernization, our comprehensive solutions help governments run effectively and efficiently to achieve their goals.
An international leader in government services
With offices in eight countries, we have built a significant capacity to deliver measurable results on an international scale. We take great pride in our work, which is why we are the best at what we do.
Maximus offers the unique advantage of having a global presence with a local focus while maintaining a clear understanding of the communities in which we serve. Highlights of our work include:
Why Maximus?
Our diverse team communicates in more than 120 languages, across 10 countries, helping to eliminate barriers and reduce disparities to match citizens with the services they need. We're passionate about what we do because we care.
Respect for contributions
We foster a culture that respects and values individual contributions and differences. We believe our differences spark innovation, develop leadership and drive exceptional performance.
A culture of teamwork
We provide a team-oriented environment and are proud of our collective commitment to become the leading provider for the administration of government programs.
An engaging work environment
Our employees are connectors, problem solvers, and innovators. We remain dedicated to providing them with an engaging and supportive work environment and meaningful jobs that contribute to the goals of the Company.