Customer Service Representative I - Trulite Glass&Aluminum Solutions : Job Details

Customer Service Representative

What Brought You Here

• Total compensation pay range $19 - $23hr
  • Quarterly safety bonus opportunities
  • Quarterly production bonus opportunities
• Daily Pay Options: We offer the ability for you to access up to 50% of the wages already earned, daily, prior to the bi-weekly pay day.
• Shift Days and Hours– Monday – Friday / 8:00am – 5:00pm
• Benefits startingDAY ONE!

Who You Are:

You are eager to provide top tier customer service support in a manufacturing environment. Customer service experience within theindustrialrelated, glass and aluminum, or building materials industry preferred. Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills.

What You Will Be Doing:

• Receives telephone and fax request for price quotations, order changes, adjustments, and cancellations directly from customers.
• Answers customer's technical questions regarding products and services.
• Achieves and maintains rapport with customers and works to give them the best possible service.
• Data Entry– Take and enter customer order request in a timely and efficient manner

Skills You Bring:

• High School Diploma or equivalent.
• Experienced user of Microsoft Office 365 suite.
• Listening skills and data collection with attention to detail are essential.
• Ability to calculate discounts, fractions, percentages, area circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Why Trulite:

Truliteoffers the most comprehensive benefit coverage in the industry. We give our employeesimmediate accesstohealth, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if injured on the job.

We are pleased to offer a comprehensive wellness initiative that includes access to a percentage of your pay daily, if needed, and a progressive financial training program.

Stay with us for a year and your401k employer match is 100% vestedand immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to theirHealth Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HSA, if you choose to participate, is alsovested immediately at 100%,improving your financial health.

Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you whyTrulitevalues you as an employee and how we will help you achieve financial independence.

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.