Customer Service Representative II - Akkodis : Job Details

Akkodis is seeking a (Customer Service Representative II) for a (Contract) job with a client in (Westborough, MA). (Ideally looking for a candidate with a solid background in Customer Service.)

The rate may be negotiable based on experience, education, geographic location, and other factors.

(Customer Service Representative II) job responsibilities include:

• Provide quality customer service and support to client Customer Service Department on a daily basis, including phone interaction, problem resolution, and account transaction processing in a timely manner

• Effectively prioritize within a high-pressure, high-volume environment with tight deadlines.

• Good customer service, interpersonal, computer, typing, and telephone skills.

Training start time/ schedule? - Mon-Fri 8 am-4:30 pm; Day#1 9 am start timeSchedule after training? - 8-10hr shifts; Start & End times ranging between 8 am-8 pm

Required Qualifications:

• Exceptional Quality Customer Service skills.

• Have basic PC skills and data entry experience.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at [email protected]@akkodisgroup.com and [email protected]Pay Details: $22.00 to $25.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance