Customer Service Representative II - Kirby Risk Corporation : Job Details

Customer Service Representative - Electrical Supply South Bend, IN

At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development!

What will I be doing as a Customer Service Representative?

* Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made.

* Becoming the go-to for customer needs, challenges, and requests

* Putting a smile on the face of our customers as you partner with the outside sales team to keep them satisfied

* Joining forces with vendors to make sure products are delivered on time, every time

* Championing corporate marketing initiatives, such as training events and product launches.

* Taking advantage of the opportunity to build deeply satisfying relationships internally and externally.

As a CSR in the Electrical Supply Industry, you will work hands-on with customers and products, providing customer service excellence, in one or more of these essential areas:

* Counter Sales (Front of Store)

* Inside Sales

* Warehousing

* Supporting and Partnering with Outside Sales and Marketing and Communications

* Vendor Relations-Incoming and outgoing calls

Want to know if you are a good fit? If so, you will meet the following criteria:

* College Course work and/or 2+ years of relevant work experience

* Be a quick study, willing and able to apply ongoing learning

* Strong written, verbal communication, and interpersonal skills

* Keen attention to detail and organizational skills

* Must Have a Valid Driver's License

Preference is given to candidates with business-to-business sales experience and Electrical Supply and Distribution knowledge!

What are some of the Physical Requirements?

* Must have Valid Driver's License

* Lifting to 50 lbs.

* Answering Multi-Line Phone Systems

* Managing/Taking Inventory

* Unloading Shipments (semi)

* Loading Customer Vehicles

* Fork-lift experience preferred

What is the schedule?

* 7 am to 4 pm Monday thru Friday

What's the company culture like at Kirby Risk?

A leader in Electrical Supply and Manufacturing, the roots of this continuously successful (since 1926) organization are reflected in its enduring Values and Principles; hard-working, engaged, caring people who treat one another and our customers with the utmost respect and approach their work with a sense of urgency.

What are the benefits?

Kirby Risk provides a complete benefits package, including

* Medical

* RX

* Dental

* Vision

* Life

* Employee Assistance Programs

* Tuition Reimbursement

* On-the-job training

* 401K Plan

* Profit Sharing

* PTO

How to apply:

To be considered for this position, please apply online: . Email questions to [email protected]

WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR AD

We will acknowledge all resumes received via email and respond to requests for help to complete your application.

Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.

Equal Opportunity Employer

Please get to know us at www.kirbyrisk.com. or via LinkedIn:

A Safe Workplace is a Drug-Free Workplace

Other details

* Job Family Customer Service & Product Support

* Job Function Entry Level (0 - 3 yrs experience)

* Pay Type Hourly

Apply Now

* South Bend, IN, USA