Customer Service Representative - Myrgv : Job Details

**Customer Service Representative**

Jobs PositionCustomer Service Representative Position Type:Full-Time Regular Job Location:McAllen, TX Minimum Experience:2 - 4 Years Minimum Education:High School Job Description:Customer Service Agent this has also been called CSR

AIM Media Client Services is seeking a Customer Service Agent to join our team! You will be responsible for helping customers by providing product and service information, and resolving issues with a high level of professionalism in a high call volume center.

Responsibilities:

Respond promptly to Inbound/Outbound calls for assistance with billing inquires, payments, credits, upselling subscription services

Provide excellent customer service and interpersonal skills, with the ability to support customers specific needs

Provide information about our products and services

Troubleshoot and resolve issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services Requirements:Qualifications:

High School diploma or GED

Data entry and basic computer skills

Energetic and articulate with excellent written and verbal communication skills

Ability to prioritize and multitask

Previous call center experience is preferred, but we will train the right candidate

Bilingual preferred

To apply: please email your resume to [email protected] or [email protected]

An Equal Opportunity Employer