CUSTOMER SERVICE REPRESENTATIVE - Sams Club : Job Details

CUSTOMER SERVICE REPRESENTATIVE

Sams Club

Job Location : Massillon,OH, USA

Posted on : 2024-10-22T07:29:20Z

Job Description :

Job Summary:Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products.

Responsibilities:- Provide information to customers on products and services.- Handle returns, exchanges, and complaints efficiently.- Manage customer transactions and maintain accurate records.- Assist in membership sales and renewal processes.- Ensure customer satisfaction and provide professional customer support.

Qualifications:- Strong communication and interpersonal skills.- Experience in customer service or retail preferred.- Knowledge of store products and policies.- High school diploma or equivalent.- Ability to handle stressful situations professionally.

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