Customer Service Representative - The Judge Group : Job Details

The Judge Group is currently seeking a Customer Service Reps for a great healthcare client in Orange, CA!!

Type of Engagement: 6 Month Contract

Start Date: 9/25

This is an on-site position in Orange County, CA!

Responsibilities:

• Will be first line of contact for company members and providers.
• Assist members and providers with questions related to the Medi-Cal programs for Orange County.
• Resolve member inquiries and complaints fairly and effectively.
• Provide information regarding eligibility, enrollment, benefits and services to company's eligible members and providers.

Qualifications & Requirements:

• High School diploma or equivalent required.
• 6 months of customer service experience required.
• Bilingual in English and in one of company's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required.
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying.